Privacy Policy for the SSLCOMMERZ Merchant App

Effective Date: 8-jan-2025

At SSLCOMMERZ, we value the privacy of our users. This Privacy Policy explains how we collect, use, and protect your information when you use the SSLCOMMERZ Merchant App. By downloading or using this app, you consent to the practices outlined in this policy.

Information Collected

Personal Information

We collect personal information when you:

• Register for the app, such as your name, email address, and phone number.
• Provide additional data, such as business details or location data, for personalized app features like special offers or region-specific services.

Contacts

If you grant access, we may collect contact information to:

• Enable you to add customers or collaborators from your contact list.
• Access only the contacts you explicitly choose to share.

Device Information

We collect the following device-related information:

• Device ID for analytics, fraud detection, and reporting.
• Call information, if necessary, for app functionality.

Storage Access

We require access to your device's storage to:

• Save data from the app on your device.

Usage Data

We collect aggregate data, such as pages you visit within the app, to:

• Analyse user behaviour.
• Improve app functionality and user experience.

How We Use Your Information

• To provide and enhance app features.
• To process transactions and deliver app services.
• For fraud detection, analytics, and reporting.
• To communicate updates, special offers, or important service notifications.

We do not share your personal information with third parties unless required to provide our services or comply with legal obligations.

Security

Your personal information is stored on secure, limited-access servers. We implement robust security measures to protect your data from unauthorized access or disclosure.

Cookies

The app may use cookies or similar technologies to enhance your experience. These tools help us understand usage patterns and improve app performance. Cookies do not collect personal information.

External Links

The app may include links to third-party websites or services. SSLCOMMERZ is not responsible for the content or privacy practices of these external sites.

Data Storage and Updates

• You can update your contact or personal information by contacting our support team at support@sslcommerz.com.
• We may retain information for archival purposes or as required by law.
• Deleting your data may limit access to certain app features.

Changes to This Policy

We may update this Privacy Policy to reflect changes in the app or legal requirements. The latest version will always be available within the app or on our website. We encourage you to review the policy periodically.

Contact Us

For any questions or concerns about this Privacy Policy, contact us:

• Email: support@sslcommerz.com
• Address: Software Shop Limited, 93B, New Eskaton Road, Dhaka-1000, Bangladesh

This Privacy Policy applies to the SSLCOMMERZ Merchant App available on Google Play Store and Apple App Store. By using the app, you agree to this policy.